Cookie Policy

What a cookie actually is

A cookie is a small text file that a website asks your browser to keep. It holds a short piece of information, usually an identifier, and the browser sends it back the next time you visit. That is the whole mechanism. A cookie cannot read the rest of your device, and it cannot run a program.

What makes cookies worth explaining is not the file, it is what the information is used for. That is what this page sets out, category by category.

The four categories we use

Strictly necessary cookies make the account work. They keep you logged in between pages, hold your bet slip together, balance traffic across our servers and carry the security tokens that stop someone else using your session. Switch these off and there is no working site left to use, which is why they are not optional.

Performance and analytics cookies count visits and measure how pages behave: which page a session started on, how long a page took to become usable, where an error was thrown. We read this in aggregate to find slow and broken pages. It is not used to build a profile of you as an individual.

Functional cookies remember choices you made so you do not repeat them: language, odds format, whether you dismissed a notice, which games you last opened. Turning them off does not break the site, it just makes it forget you.

Advertising and targeting cookies record which campaign brought you here and which promotions you have already seen, so the same offer is not shown to you repeatedly and so our partners can be paid correctly. These are the cookies most people mean when they object to tracking, and they are optional here.

How long they last

Session cookies exist only while the browser tab is open. Close the browser and they are gone. Login state and bet-slip contents work this way.

Persistent cookies stay on the device after you close the browser and expire on a set date. Preference cookies live long enough to still remember you next week. Analytics and advertising cookies have their own expiry dates set by the service that issued them.

You can delete either kind at any time by clearing site data in your browser.

Consent and control

Strictly necessary cookies are set because the site cannot function without them. Everything else is optional, and optional means you can change your mind later, not only on your first visit.

Withdrawing consent for analytics or advertising cookies does not close your account, does not cancel a bonus and does not affect a withdrawal. It only stops that category of measurement.

Cookies set by other companies

Some cookies on this site come from companies we work with rather than from us.

• Game providers set cookies inside the game window so a game session survives a page reload and so a round can be settled correctly.
• Analytics services set cookies that let us see performance across the whole site instead of page by page.
• Advertising partners set cookies that attribute a signup to the campaign that produced it.

Those companies publish their own cookie policies, and the data they receive is governed by them as well as by our contract with them.

What we do and do not do with the data

We do not sell cookie data. It is shared with the payment, verification, game and advertising partners we actually work with, for the purposes described above, and under contracts that limit what they may do with it.

That is a narrower statement than never sharing anything with anyone, and it is narrower on purpose. An operator that told you it never shared data could not pay an affiliate, could not run a game supplied by someone else and could not verify your identity.

Read this before you block everything

Blocking all cookies in your browser is your right, and it will break things. You will be logged out on every page change, the bet slip will not hold selections, saved preferences will reset each visit, and some game windows will refuse to open at all.

If your concern is tracking rather than function, block third-party cookies only, or turn off the optional categories. That leaves the account working while removing the measurement you object to.

Turning cookies off in your browser

Google Chrome: open the three-dot menu, choose Settings, then Privacy and security, then Third-party cookies. Choose to block third-party cookies, or open See all site data and permissions to remove data for this site alone.

Safari on macOS: open the Safari menu, choose Settings, then the Privacy tab. Tick Prevent cross-site tracking, and use Manage Website Data to remove stored data for a single site. On iPhone and iPad, open the Settings app, scroll to Safari, and use Block All Cookies or Clear History and Website Data.

Mozilla Firefox: open the menu, choose Settings, then Privacy and Security. Under Enhanced Tracking Protection choose Strict, or use Custom to block cookies by type. Cookies and Site Data holds the Manage Data button for removing a single site.

Microsoft Edge: open the three-dot menu, choose Settings, then Cookies and site permissions, then Manage and delete cookies and site data. Block third-party cookies there, or use See all cookies and site data to clear this site only.

When this policy changes

Changes are published on this page with a new date at the top. If a change is material, for example a new category of cookie or a new class of recipient, we also notify you when you next log in rather than relying on you to re-read the page.

Questions

Support is available 24 hours a day by live chat and email and will route cookie and data questions to the right team. Ask what a specific cookie does and you will get a straight answer.

For the wider picture of what we hold about you and what you can ask us to do with it, see the Privacy Policy.